At DigitalProBundles.in, our priority is customer satisfaction with our digital products. This Cancellation and Refund Policy outlines the conditions under which we accept cancellations and refunds.
Eligibility for Cancellations
- Order Cancellations: Once a digital product has been purchased and downloaded, cancellations are not allowed. However, if you have not accessed the product yet, you may request a cancellation within 24 hours of purchase.
- Digital Products: Since our products are digital, cancellations will only be accepted if the product does not match its description or fails to serve its intended purpose.
Refund Policy
We provide refunds under the following circumstances:
- Incorrect Purchase: If you accidentally purchase the wrong product, you must inform us within 24 hours to request a refund.
- Defective Content: If the product is faulty or does not function as expected, you may request a refund. You must provide proof of the issue, such as a screenshot or an error message.
- No Refund on Downloads: Once a product has been downloaded, refunds will not be issued unless the product is proven to be defective.
Processing Time
Refunds are Credited within 7-10 working days. Depending on your bank, it may take an additional 3-5 days for the amount to reflect in your account.
How to Request a Refund
If you experience any issues with your order, please email us at support@digitalprobundles.in with your order details and a description of the problem. Our team will review your request and assist you accordingly.